“Its nice to go back to a company for a second sauna after 14 years and be remembered when you walk in the door. That’s the kind of company Baltic Leisure is. There’s a reason that I came back up from DC to buy our new sauna. You can’t go wrong with these guys.”
“Recently added a Baltic Leisure Sauna in my home. Tom (CEO)figured out the best location since I wasn’t sure where to put it. The finished sauna shows superb craftmanship. The installers were respectful of my home. One final note. Tom installed the electrical work himself since many electricians weren’t available for weeks in order for us to use the sauna. Great customer service !!!”
“My custom sauna came out perfect ! From start to finish Tom and his company were a pleasure to work with. I would highly recommend .”
“Needed sauna stones for my Harvia Cilindro- put in order on Monday and i come home from work today my order sits @ car port- great, friendly ,fast and professional service from Baltic leisure-5 stars!!”
Researched other companies but Tom Smithson was the best from Baltic Sauna. Very helpful from entire project-design, options and assistance to our handyman during installation. Delivery well package and labeled for installation. Helped with connecting electrical, Wi-Fi apps to control unit on phone and surround sound music. Thank you Tom & Baltic.
I”ve wanted a sauna for years. I researched other places but decided to order my sauna from Baltic. I had it installed over a year ago now. I love it!!
I use it several times a week. It’s beautifully made of cedar. Other spa/ sauna distributors do not have the quality, wood selection or customer satisfaction concerns that Baltic has, I assure you
Baltic is a wonderful company to work with that employs people who care and work together like family. Highly recommend them!
We purchased a 4-person sauna from Baltic Leisure and from the day we purchased the unit I was happy with the customer service and friendliness of the company. Tom Smithson is very knowledgeable and always happy to speak directly with customers. We have had our sauna for probably 8 or 10 years now and in that time, we have had only 2 service calls which speaks volumes for the quality of the product considering we use it almost daily. The last service call I placed Tom walked me through a step-by-step troubleshooting process to ensure my issue wasn’t something I could resolve myself. Who does that these days? It turned out the heating unit just required a deep cleaning something that meant taking the heater apart. We clean the sauna and heater twice a month but after 8-10 years it needed something more thorough. Sean Smithson handled the entire process for us. He was an absolute pleasure to work with and also very knowledgeable. The cost of the service call was very than reasonable, and the work was done in less than a week. I would highly recommend purchasing a sauna from Baltic Leisure. I did a ton of research prior, and they seemed to be the gold standard and after our purchase that proved to correct. When we move south, I will definitely purchase another sauna from Baltic Leisure because the quality of the product is just outstanding.
Excellent, top notch, professional service. Super friendly and easy to work with. These guys installed a great product for me. Ran into a simple problem the first day of operation and the knowledgeable staff was right on top of fixing the issue and had things resolved immediately. Would highly recommend Baltic Leisure for your sauna!
Excellent people to work with Great product… Team was super helpful Designing my sauna. Overall I had great experience and I’m glad it’s not far. I’ll be definitely using you again for the next house Thank you guys
Mike Bela, Your Content Goes Here
Baltic Leisure repaired and replaced my sauna after water damage in the basement. Tom quickly assessed the damage and provided an estimate. They completed the work on time and on budget. He even went over and above coaching my electrician after he completed the job. Baltic Leisure is honest, professional and fair. I gladly support this business and have been a happy customer for many years.
John Bonner, Your Content Goes Here
We’ve purchased two saunas from Baltic Leisure over the years, both for our former house and for our current one. Both times, the process was efficient and professional. This last time, Baltic Leisure designed a kit sauna for us that would fit in a limited space. The unit went together without a hitch and has worked well since its installation about a year ago.
Nils Jesperson, Your Content Goes Here
Great quality of wood. The parts are easy to assemble. Good support. Highly recommended
Victor Dubinski, Your Content Goes Here
The service and customer experience was excellent. We love our new Sauna!
Jose Imery, Your Content Goes Here
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Has someone you know hinted at wanting a Baltic Leisure Sauna or accessories. We offer gift cards for special occasions.
Baltic Leisure works hard to ensure your products are shipped ASAP and arrive in excellent condition. All custom fabrications will be able to provide turn-around estimations, with one of the shortest lead times in the industry.